To change your seat, your services on board, the date or time of your journey or even your place of departure and/or arrival, follow the indications below.
• To change your seat in the train, select ‘Change my seat’ in the block on the left.
On the page which then appears, choose the seat and the atmosphere (Zen or Zap) that you want, then click on OK.
• To change or add services on board the train, select ‘Change services on board the train’ in the block on the left.
Then, choose your services and validate.
Check the services offered to each passenger and click on ‘Next’.
Finally, fill in your means of payment and validate.
• To change your journey (time/ date of travel or the city of departure/arrival); select ‘Exchange my tickets’ in the block on the left.
Choose if you wish to change your outward journey, your return journey or both, as well as the changes that you wish to make to them.
Choose your train (times and date) then click on ‘Continue’.
Fill in the choice of your services on board (optional), your seat / atmosphere, accept the general sales conditions then click on ‘Next’.
Fill in your means of payment and validate.
Click here to change your ticket
Be careful; if your changes do not concern all the passengers of a same file; ring the call centre (+ 33 (0).980.982.982 – non-premium rate number). Our advisors reply every day from 8:00am to 8:00pm.
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iDTGV, Élu Service Client de l'Année 2012