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Exchanging my tickets

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Can I exchange my ticket if I have already printed it?

Yes, you can exchange your ticket even after it has been printed.

Be careful, the tickets are only exchangeable on the iDTGV.com website up to 5 hours before your train leaves.

Once created, whether it is printed or not, your iDTGV ticket becomes non-refundable but exchangeable under certain conditions.

If you wish to change your departure day / time, you will have to pay an exchange fee of €10, as well as the possible price difference between the old ticket and the new ticket.

Click here to exchange your ticket

Be careful: if your changes do not concern all the passengers of a same file; ring the call centre (+ 33 (0).980.982.982 – non-premium rate number). Our advisors reply every day from 8:00am to 8:00pm.

 

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